Product Policies, Refunds and Payment Terms
- 7 days refund or exchange policy for ready-made orders only with original box, and adopter.
- No refund and no exchange policy for customized orders without any defect.
- All the customized orders are made as per the approved artwork by the customer.
- Any amendments in the customized order after delivery will be chargeable.
- One-year warranty for all the single color LED lights and 3D Signs from the date of purchase or installation.
- Power adopter, dimmer, controller and RGB lights are not included in the warranty and replacement will be chargeable.
- Delivery, Fixing and Installation charges are separate and not included in the product prices.
- Payment will be due on delivery or installation, and any overdue invoices over 1 month can lead to legal action or removal of signage from the customer premises.